Ok so I had a Greendot prepaid debit card..... My cell phone was stolen from me back in...
GetHuman-memberhu's customer service issue with Green Dot from April 2021
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The issue in GetHuman-memberhu's own words
Trying to get ahold of the dispute department ... Ok so I had a Greendot prepaid debit card..... My cell phone was stolen from me back in December of ****. I tried to check my balance online but when I tried to login it saying my password was wrong so I tried the "forgot password" route and said that my email and phone number was wrong. So I called customer service and my direct deposit money was missing. I have the only debit card. So $****.** of mine is missing and I want it back ASAP.... PLEASE HELP I want them to return the money back to me because it was clearly hacked
That I clearly did not authorize any transaction from December ****
I want them to reimburse the transactions and that money that was direct deposited
I have had my Greendot prepaid card for a few years
Tried to wait for a decision
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