Ok so I had a Greendot prepaid debit card..... My cell phone was stolen from me back in...

GetHuman-memberhu's customer service issue with Green Dot from April 2021

Help with my Green Dot issue
The issue in GetHuman-memberhu's own words
Trying to get ahold of the dispute department ... Ok so I had a Greendot prepaid debit card..... My cell phone was stolen from me back in December of ****. I tried to check my balance online but when I tried to login it saying my password was wrong so I tried the "forgot password" route and said that my email and phone number was wrong. So I called customer service and my direct deposit money was missing. I have the only debit card. So $****.** of mine is missing and I want it back ASAP.... PLEASE HELP I want them to return the money back to me because it was clearly hacked
That I clearly did not authorize any transaction from December ****
I want them to reimburse the transactions and that money that was direct deposited
I have had my Greendot prepaid card for a few years
Tried to wait for a decision
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Green Dot

Debit card
Customer service issue
Reported by GetHuman-memberhu
Apr 17th, 2021 - 3 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 34762 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-memberhu started working on this issue
Apr 17th 12:07pm
GetHuman-memberhu indicated the issue is not fixed yet.
Apr 17th 4:46pm
GetHuman-memberhu shared this issue with your circles on Google+
Apr 17th 4:47pm
GetHuman-memberhu indicated the issue is not fixed yet.
Apr 17th 5:11pm
GetHuman-memberhu indicated the issue is not fixed yet.
Apr 17th 5:11pm
GetHuman-memberhu indicated the issue is not fixed yet.
Apr 18th 12:41pm
GetHuman-memberhu indicated the issue is not fixed yet.
Apr 18th 12:58pm
GetHuman-memberhu indicated the issue is not fixed yet.
Apr 18th 12:58pm

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