I did my taxes this year and I picked direct deposit but I didn’t write down the routin...

GetHuman5885652's customer service issue with Green Dot from March 2021

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The issue in GetHuman5885652's own words
I did my taxes this year and I picked direct deposit but I didn’t write down the routing number* and acct* well Turbo tax did my taxes what I’m trynna get is my stimulus check that was deposited into acct* ************ the irs said it goes by the last time I filed taxes which was this year.. I have * green dot cards but it’s not that account... How do I access my money in this account need my stimulus money... do you send me a card so I can access this money? I called and the last person i talked to barely could speak English he said to tell the IRS to send me another card i told him it’s not on a debit card it got deposited into that account number I need to know how can I get my money from this account* ************

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Green Dot

Customer service issue
Reported by GetHuman5885652
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 38799 others
0 customers following this

Timeline

GetHuman5885652 started working on this issue
Mar 25th 9:12am