please i change my phone number and i can no longer access my greendot account because...

GetHuman-frefpatt's customer service issue with Green Dot from March 2021

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The issue in GetHuman-frefpatt's own words
please i change my phone number and i can no longer access my greendot account because i require a confirmation code to login and the code is being sent to my old number which has been shut down and and i cant access my email without it because i cant access the email and phone number linked to the account now. i need help changing the email to *****@***.com and phone number to ** *** *** **** please i have my online access or can i login without verification code to enable me change the email and number

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Customer service issue
Reported by GetHuman-frefpatt
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 38769 others
0 customers following this

Timeline

GetHuman-frefpatt started working on this issue
Mar 24th 12:02pm

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