Okay I know my username login and also my password but i dont have access to the email...

GetHuman5876612's Recover Account issue with Green Dot from March 2021

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman5876612's own words
Okay I know my username login and also my password but i dont have access to the email or phone number associated with my account. I also have no access to the card. I'm the said owner of the account on file. I can provide photo Identification via valid Driver's License. I also can provide my social security number for further identification. **Desired Resolution To Issue: That I can provide verification thru providing my social security * and valid driver liscense. Thus allowing me to update the email address and phone number on my account. And I would like to update the email address and phone number via phone call and speaking to a representative. Thank you very much.

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Green Dot

Recover Account issue
Reported by GetHuman5876612
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 38694 others
0 customers following this

Timeline

GetHuman5876612 started working on this issue
Mar 23rd 2:09am