My account was locked due to suspicious activity which was only a refund to to my card...

GetHuman5866431's customer service issue with Green Dot from March 2021

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The issue in GetHuman5866431's own words
My account was locked due to suspicious activity which was only a refund to to my card. I was told by the person in customer service to go to verify my docs. Put in my information submit my receipt and case number or mail it in. I don’t have time to mail this in bc this has all of my money on it. And the verify doesn’t work I need my account unlocked immediately or have an. Email sent to me what I need to do. Thank you

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Green Dot

Customer service issue
Reported by GetHuman5866431
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 38472 others
0 customers following this

Timeline

GetHuman5866431 started working on this issue
Mar 19th 11:50pm