For more than a month i have been trying to recover my account :*Phone number and email...

GetHuman5866212's Recover Account issue with Green Dot from March 2021

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The issue in GetHuman5866212's own words
For more than a month i have been trying to recover my account :*Phone number and email (used to register) no longer accessible *I have a new email address and phone number i cannot get any solutions from support in fact they are inexplicably rude and well frankly "vapid'.*Why would you tell me to "LOG ONTO THE WEBSITE" WHEN ive explained over and over i dont remember the password?? Also i locked my card so i cant use the ATM even though i know my pin WTF???? Im planning to fly to Pasadena corporate and get my problem solved. I just cannot spend * more minute on the phone with the "Only * support people' you employ Both of whom are a stunning indictment of the education system

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Green Dot

Recover Account issue
Reported by GetHuman5866212
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 38460 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman5866212 started working on this issue
Mar 19th 10:30pm
GetHuman5866212 indicated the issue is not fixed yet.
Mar 19th 10:31pm
GetHuman5866212 indicated the issue is not fixed yet.
Mar 19th 10:31pm
GetHuman5866212 indicated the issue is not fixed yet.
Mar 19th 10:31pm
GetHuman5866212 indicated the issue is not fixed yet.
Mar 21st 7:28am
GetHuman5866212 indicated the issue is not fixed yet.
Mar 21st 7:28am

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