Please my account was hacked and my phone number with my email address changed I can’t...

GetHuman-hvacr's Recover Account issue with Green Dot from February 2021

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The issue in GetHuman-hvacr's own words
Please my account was hacked and my phone number with my email address changed I can’t get into the account anymore because code keeps going to the wrong email and phone number that is not mine.i need help on eliminating the email address and phone number on the account so I can get on .********** is my number and *****@***.com is my email address.*** rolling woods dr Trumbull ***** is the address on my account.thanks

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Green Dot

Recover Account issue
Reported by GetHuman-hvacr
Feb 8th, 2021 - 6 months ago
Not resolved
Seen by 38 customers so far
Similar issue to 36471 others
0 customers following this

Timeline

GetHuman-hvacr started working on this issue
Feb 8th 6:42am