I think I'm locked out my green dot card says I received a amount of *** dollars but wh...

GetHuman-shellyjr's customer service issue with Green Dot from January 2021

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The issue in GetHuman-shellyjr's own words
I think I'm locked out my green dot card says I received a amount of *** dollars but when I go to the store to use the card it declines , also I attempted to activate my card too many times so I cant login into on the app its like I'm locked out. the card said it wouldn't affected me as far as spending the money but something is wrong, should I order a new card because I'm having trouble reaching an agent its really frustrating

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Green Dot

Customer service issue
Reported by GetHuman-shellyjr
Jan 6th, 2021 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 30953 others
0 customers following this

Timeline

GetHuman-shellyjr started working on this issue
Jan 6th 2:41pm
GetHuman-shellyjr indicated the issue is not fixed yet.
Jan 6th 2:48pm
GetHuman-shellyjr indicated the issue is not fixed yet.
Jan 6th 2:48pm