I had a turbo card it was cancelled so inthrew the card away and deleted my user name a...

GetHuman5624259's Recover Account issue with Green Dot from January 2021

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman5624259's own words
I had a turbo card it was cancelled so inthrew the card away and deleted my user name and pasword so my stimulus was direct deposited into this account and now i can not get my money nor do i have the debit card for the ** digit number to recover my user name or password! I have my account number and the routing number is there anyway you can help me out to retrieve my ** digit card number so i can get my user name and password for the turbo tax card!!! Or have a customer service rep call me to help me tramsfer my funds onto another greendot card *Thank you ***-***-**** if no answer just leave a boicemail with a number and i will call back asap

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Green Dot

Recover Account issue
Reported by GetHuman5624259
Jan 6th, 2021 - 3 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 30866 others
0 customers following this

Timeline

GetHuman5624259 started working on this issue
Jan 6th 10:16am