My account said it's blocked for further review. I've been calling for * days no answer...

GetHuman-tenitabo's Recover Account issue with Green Dot from December 2020

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The issue in GetHuman-tenitabo's own words
Recover my account ... My account said it's blocked for further review. I've been calling for * days no answer or response. Need to know how can I recover my account because I am suppose to be receiving my stimulus payment
I need my stimulus payment to help family out please
At least contacting me through email at *****@***.com or cell phone ***-***-****
I have been with you for several years
Calling and emailing
How GetHuman-tenitabo fixed the problem

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Green Dot

Calling and emailing
Recover Account issue
Reported by GetHuman-tenitabo
Dec 31st, 2020 - 4 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 27932 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-tenitabo started working on this issue
Dec 31st, 2020 1:52am
GetHuman-tenitabo indicated the issue is not fixed yet.
Jan 4th 11:13pm