I have tried many times to contact green dot to speak to z person. my latest call was...

GetHuman5601272's customer service issue with Green Dot from December 2020

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The issue in GetHuman5601272's own words
I have tried many times to contact green dot to speak to z person. my latest call was ** min. On hold. I gave up. My card is broken & can't be used I have money on my card but my gmail don't match I tried resetting one, created a new gmail ALL OF THESE OPTIONS DID NOTHING BUT FRUSTRATE ME . I NEED A NEW CARD WITH THE SAME ACCOUNT NUMBER .I NEED TO HAVE SOMEONE CLEAR OUT THIS INFO AND LET ME CREATE A WHOLE NEW GMAIL TO MY ACCOUNT. SOMEHOW MY CARD GOT CONNECTED TO MY MOM'S GMAIL OR SOMETHING PLEASE REMEDY THIS SITUATION . I LIKE GREEN DOT BUT THIS ISSUE IS PREVENTING ME FROM USING CARD AND TRANSFERRING ANY BAL.

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Green Dot

Customer service issue
Reported by GetHuman5601272
Dec 30th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 27832 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman5601272 started working on this issue
Dec 30th, 2020 10:14pm