Greendot Card was expiring, did not realize I had not changed ,my address, called and g...

GetHuman-tjharmon's Card Not Working issue with Green Dot from November 2020

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The issue in GetHuman-tjharmon's own words
Greendot Card was expiring, did not realize I had not changed ,my address, called and got someone ( finally). spent days trying to provide my very personal info in an email. Still not resolved. I have spent over * hours just trying to get to a live person. Now I found out my card was blocked, it does have a small amount of money in it. How can I speak with someone to help me get this resolved, Can't doonline, lost my login years ago. Please advise My phone is autopay from this account. I have now worked five days on this terrible customer service.

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Green Dot

Card Not Working issue
Reported by GetHuman-tjharmon
Nov 7th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 28062 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-tjharmon started working on this issue
Nov 7th, 2020 7:30am