I applied for a green dot unlimited card and received it in the mail. I have moved and...

GetHuman-sqwen's Card Activation issue with Green Dot from August 2020

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Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-sqwen's own words
I applied for a green dot unlimited card and received it in the mail. I have moved and cant get my card registered because it keeps saying unable to verify me by my information. I enter the card number the exp. date the code on the back of the card. Ive entered by birth date, social and zip code. it want let me register my card. cant get thru to anyone on the phone either. its really frustrating. there isn't anywhere to update your address information either. can someone help me or let me know what's going on with the card. do I need to cancel and reorder or let me know if I even qualify for the card. thanks Ms. Rawlings

GetHuman-sqwen did not yet indicate what Green Dot should do to make this right.

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Green Dot

Card Activation issue
Reported by GetHuman-sqwen
Aug 14th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 28585 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-sqwen started working on this issue
Aug 14th, 2020 9:59pm