I did a loaded money to my PayPal card and I got a receipt that it went through but it...

GetHuman-sadmom's customer service issue with Green Dot from July 2020

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The issue in GetHuman-sadmom's own words
I was loading money to my PayPal card but never recieved the transaction I have the receipt of the day and time and amount but when I called PayPal the said there was no transaction that says I added money $*** to be exact. ... I did a loaded money to my PayPal card and I got a receipt that it went through but it never posted. I contacted PayPal and they asked me to contact Green Dot to see about getting some assistance
I just want the money loaded on my PayPal account
I called PayPal and sent them a picture of the receipt the representative advise that payment cleared with both Walmart and Green Dot before PayPal take action
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Green Dot

Customer service issue
Reported by GetHuman-sadmom
Jul 12th, 2020 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 28095 others
0 customers following this

Timeline

GetHuman-sadmom started working on this issue
Jul 12th 9:28pm
GetHuman-sadmom indicated the issue is not fixed yet.
Jul 13th 2:29am
GetHuman-sadmom indicated the issue is not fixed yet.
Jul 13th 2:41am
GetHuman-sadmom indicated the issue is not fixed yet.
Jul 13th 3:14am

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