Someone sent my human resource person a fake email saying I wanted to change my direct...

GetHuman5034028's customer service issue with Green Dot from July 2020

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The issue in GetHuman5034028's own words
Someone sent my human resource person a fake email saying I wanted to change my direct deposit to a Walmart Money card with green dot bank.*She did it not noticing the email address from where the email was composed was not mine. the routing number is ********* and direct deposit number is ************. They used my name, Kathy Dunn, but I'm hoping didn't have any other information on me.*Is there anything I can do to trace who took the card out? Should I call a fraud department or someone in you company? I, of course, have made sure my dir deposit was changed back but there seems there should be someway to trace who took out this card in my name.**Thanks for any help you can give.

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Customer service issue
Reported by GetHuman5034028
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 27918 others
0 customers following this

Timeline

GetHuman5034028 started working on this issue
Jul 6th 2:56pm
GetHuman5034028 indicated the issue is not fixed yet.
Jul 6th 7:10pm