I got my federal and state refund * months ago put on a green dot card.i gave them my a...

GetHuman4912094's Can't Access Funds issue with Green Dot from June 2020

Help with my Green Dot issue
First: share to improve GetHuman4912094's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4912094 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman4912094's own words
I got my federal and state refund * months ago put on a green dot card.i gave them my address it was sent back twice they FedEx to me waiting * days. Got a routing number tracked it down on the *th day. Find out sent back again. Said they didn't have Apt number. I had to pay for change of address. Sent it to them with the address given to me. ** days later tell me never received. I have a code for supervisor to call me in * days never called told me he would call still never received a call. They have my address and still can't get my refund. I'm losing my phone service tomorrow and rent is past due and still my card * months later is still not being sent to me...I can't do this online cause it wants a card number Wich I don't have.. please help me....

GetHuman4912094 did not yet indicate what Green Dot should do to make this right.

How GetHuman4912094 fixed the problem

We are waiting for GetHuman4912094 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Can't Access Funds issue
Reported by GetHuman4912094
Jun 4th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 26598 others
0 customers following this


GetHuman4912094 started working on this issue
Jun 4th, 2020 5:17pm