Well I got my GreenDot card and I enrolled into direct deposit so I can get my stimulus...

GetHuman4873359's customer service issue with Green Dot from May 2020

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman4873359's own words
Well I got my GreenDot card and I enrolled into direct deposit so I can get my stimulus check which I did and I had all the correct information on IRS page on non-filers filled out correctly and the IRS accepted me through my email and then later on I went to see when I would be receiving stimulus impact payment benefits on my GreenDot card what's the routing and bank account number that I provided them with. Card numbers that I got with the card and I triple checked it made sure everything was filled out correctly and I even accepted it and then I went to get my payment at the IRS page and they told me that I was going to be receiving through direct deposit and with the account number and routing number that I have provided for them through the forms I filled out on the IRS page for the card that I got with greenDot card ending in **** that's the last four digits of the card that I have that was provided and with that card the routing number and banking number I have like I said before double triple checked make sure that all the numbers are correct which they were and the that IRS said that I was supposed to receive the payment on * ****** and it's not there on my card so I'm wondering what's going on in there I wasn't declined I was accepted by the IRS they said to get a hold of the institution where and from whom i was getting my money sent to and I reviewed my information which was correct that I put on IRS forms and I'm wondering what's going on my name is Elizabeth heckart and the last * digits of my card number is ****

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Green Dot

Customer service issue
Reported by GetHuman4873359
May 26th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 26127 others
0 customers following this


GetHuman4873359 started working on this issue
May 26th, 2020 9:17pm

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