I need to speak to a live agent on having problems doing so. My card is block for secur...

GetHuman4858335's customer service issue with Green Dot from May 2020

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The issue in GetHuman4858335's own words
I need to speak to a live agent on having problems doing so. My card is block for security issues my car was stolen and I reported it stolen so when I reported it stolen they automatically block my card so when I call now to file a dispute it asked me to put in my card number and when I put in my card number it said the card number is not valid so I can't get through to a live agent to speak with them about filing my dispute I'm also having trouble doing so online my email address that I have on file it won't send me a link to open up also so I'm having difficulties doing that so can you please patch me to a live agent so I can speak with them about my dispute because my car was stolen I have a * month old child that I have to take care of and I have bills that I have to pay my daughter needs diaper my daughter needs milk and I can't do so because my money was stolen off my card and I'm trying to file a dispute so I really really really really need help doing so this is an emergency so what can I do to get passed into an agent as soon as possible so this issue can be resolved I'm getting very frustrated and angry because it's not letting me do so I didn't know that I have to file a dispute before my card is blocked so is there a way you can either unblock the card so I can file a dispute or the can you just pass me straight through to a live agent so I can speak with them about my funds those funds was not authorized they are authorized transactions that I never given permission for so can you please help me out any best way possible I even have a contact number which is area code ***-***-**** thank you can you please contact me as soon as possible I really need help

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Green Dot

Customer service issue
Reported by GetHuman4858335
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 26008 others
0 customers following this

Timeline

GetHuman4858335 started working on this issue
May 22nd, 2020 6:15pm

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