My stimulus was sent to an old card from **** I dont have the card anymore when I call...

GetHuman-cecelala's Can't Access Funds issue with Green Dot from May 2020

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The issue in GetHuman-cecelala's own words
My stimulus was sent to an old card from **** I dont have the card anymore when I call they say they can't help me unless I can give them the address I used when I bought the card I dont remember the address I just put something but can't remember what I asked if I could send my picture ID and ssi number they said no they had to have the address I sent every address I could think of none was right I said I told them I really needed the money I had a * and * ye as r old and one on the way I'm a single mother I am also expecting another in December I can't poo at rent or buy food I'm staying at my grandmother's house right now and using her computer can you please help me ceirra theriot ********** ssi ***-**-**** can u please help me my grandmother's email is *****@***.com my email is

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Can't Access Funds issue
Reported by GetHuman-cecelala
May 20th, 2020 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 25733 others
0 customers following this

Timeline

GetHuman-cecelala started working on this issue
May 20th, 2020 12:28am