I have not yet received my economic stimulus payment. I have verified all of my informa...

GetHuman4839484's customer service issue with Green Dot from May 2020

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The issue in GetHuman4839484's own words
I have not yet received my economic stimulus payment. I have verified all of my information with the IRS and utilized the direct deposit form to ensure no errors were made. As of April **th the check was to be deposited in my account however it has still not been posted in my account. Can someone please provide me with valid reasoning why to funds still havent been posted as well as to furnish documentation for me to give to the irs in hopes to track my payment. Historically speaking, the responses I get from customer service are very vague and often times are not direct responses to my statement or question but rather a generic response to a similar topic. I would appreciate some effort be given to this conversation as I have other matters to address as well

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Green Dot

Customer service issue
Reported by GetHuman4839484
May 19th, 2020 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 25560 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman4839484 started working on this issue
May 19th, 2020 1:17am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:21am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:21am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:22am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:22am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:22am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:22am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:23am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:23am
GetHuman4839484 confirmed the issue is fixed. Hooray!
May 19th, 2020 1:23am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:23am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:23am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:23am
GetHuman4839484 indicated the issue is not fixed yet.
May 19th, 2020 1:23am