I tried to activate a debit card this morning. I completed the full form online and sub...

GetHuman4886910's Card Activation issue with Green Dot from May 2020

Help with my Green Dot issue
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman4886910's own words
I was trying to get the debit card activated. ... I tried to activate a debit card this morning. I completed the full form online and submitted the info. Then I was asked to provide the confirmation number they sent* I submitted that confirmation number. Then I got a red alert that it was rejected and I should go back and re-do all the form again. I am totally upset about it as I paid $*** for that card for my friend for whom I was setting up the acct. The confirmation number was ******. What happened? Why did it not go through? I could not get a live voice on the phone!! What shall I do? I am ** years old. The only thing I know to do is go to the Better Business Bureau or maybe to my attorney friend.*Paula *TX
I want the assistance of a representative to activate the debit card.
I have tried calling on the phone * times - can't get a "live' person and the automated directives on the phone do not address activation of a card.
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Green Dot

I had purchased a prepaid debit card.
Card Activation issue
Reported by GetHuman4886910
May 29th, 2020 - a year ago
Fixed
Seen by 5 customers so far
Similar issue to 26332 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman4886910 started working on this issue
May 29th, 2020 5:46pm
GetHuman4886910 indicated the issue is not fixed yet.
May 30th, 2020 12:21am
GetHuman4886910 indicated the issue is not fixed yet.
May 30th, 2020 12:30am
GetHuman4886910 indicated the issue is not fixed yet.
May 30th, 2020 12:30am
GetHuman4886910 indicated the issue is not fixed yet.
May 30th, 2020 12:42am
GetHuman4886910 indicated the issue is not fixed yet.
May 30th, 2020 12:49am
GetHuman4886910 indicated the issue is not fixed yet.
May 30th, 2020 12:49am
GetHuman4886910 indicated the issue is not fixed yet.
May 30th, 2020 12:50am
GetHuman4886910 confirmed the issue is fixed. Hooray!
Jun 2nd, 2020 12:40am