About six months ago I had closed my account because I had been charged for a monthly f...

GetHuman-risarae's customer service issue with Green Dot from May 2020

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The issue in GetHuman-risarae's own words
About six months ago I had closed my account because I had been charged for a monthly fee when I'm not using my card there was no money on it and so now I'm a negative **** So Not only was it a monthly fee but there was like another night monthly fee or something so I said I'm not even using this card that is ridiculous I haven't used it in over a year that is bulshit can I want to close account well I got last year's taxes on refunded on to that card therefore I probably had this the stimulant check delivered on this account cuz I had it direct deposited so with that closed account and with it still direct deposited there cuz I'd still says I'm negative **** but I can't get onto the app because it says it's closed well I now got the unlimited Green Dot card and I opened up an account so now what I would like to do is that old account that I closed is there anyway I could please just switch it into my unlimited account it is now open and I would like to just talk to a customer service about this please and I can't get through to anyone to get that figured out I would really like to start using my new unlimited GreenDot card and it was like that's in this pic please I could have used it days ago thank you

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Green Dot

Customer service issue
Reported by GetHuman-risarae
May 1st, 2020 - 10 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 23066 others
0 customers following this


GetHuman-risarae started working on this issue
May 1st, 2020 5:36pm

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