I had checked the IRS government website about my stimulus check and found out that my...

GetHuman4727170's customer service issue with Green Dot from April 2020

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The issue in GetHuman4727170's own words
I had checked the IRS government website about my stimulus check and found out that my stimulus check was uploaded to an old bank account card from when I had filed taxes from **** through you guys that card was reported stolen and it was supposed to be deactivated and replace and I never got a replacement card now my stimulus check is on there and the card number was ending in * * * * and I would like this to be fixed with a replacement card to the address that I live at currently or switch to the bank account that I have now

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Customer service issue
Reported by GetHuman4727170
Apr 27th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 21498 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman4727170 started working on this issue
Apr 27th 10:22pm
GetHuman4727170 indicated the issue is not fixed yet.
Apr 28th 2:37pm

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