I need access to my card account number: ************* routing number:********* that is...

GetHuman4680065's Recover Account issue with Green Dot from April 2020

Help with my Green Dot issue
First: share to improve GetHuman4680065's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4680065 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman4680065's own words
I need access to my card account number: ************* routing number:********* that is the account associated with my **** tax refund and is apparantly the account my stimulus refund was supposed to be deposited onto. I don't have access to that card anymore and when I call the automated line it says that my social security number and birthdate don't match anything on file and I can't get to a love representative

GetHuman4680065 did not yet indicate what Green Dot should do to make this right.

How GetHuman4680065 fixed the problem

We are waiting for GetHuman4680065 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Recover Account issue
Reported by GetHuman4680065
Apr 20th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 17949 others
0 customers following this

Timeline

GetHuman4680065 started working on this issue
Apr 20th 1:00pm
GetHuman4680065 confirmed the issue is fixed. Hooray!
Apr 20th 1:01pm
GetHuman4680065 indicated the issue is not fixed yet.
Apr 20th 1:01pm
GetHuman4680065 indicated the issue is not fixed yet.
Apr 21st 5:05am
GetHuman4680065 indicated the issue is not fixed yet.
Apr 21st 1:10pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies