My name is Deonte mckubbin I have a green dot account. **** was deposit to my account f...

GetHuman-woogo's Can't Access Funds issue with Green Dot from April 2020

Help with my Green Dot issue
First: share to improve GetHuman-woogo's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-woogo's own words
My name is Deonte mckubbin I have a green dot account. **** was deposit to my account from the government for the stimulus check. I sent my mother that **** on April **th her name is Deborah Jordan. However it’s it’s not letting her claim that money because it say her personalized card is not activated. We activated her card already and it still won’t let her claim the money. We need answers. We can’t even talk to a live person online

GetHuman-woogo did not yet indicate what Green Dot should do to make this right.

How GetHuman-woogo fixed the problem

We are waiting for GetHuman-woogo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Can't Access Funds issue
Reported by GetHuman-woogo
Apr 18th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 17419 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-woogo started working on this issue
Apr 18th 4:43am
GetHuman-woogo indicated the issue is not fixed yet.
Apr 18th 4:43am
GetHuman-woogo indicated the issue is not fixed yet.
Apr 18th 4:43am
GetHuman-woogo indicated the issue is not fixed yet.
Apr 18th 4:43am
GetHuman-woogo indicated the issue is not fixed yet.
Apr 18th 4:45am
GetHuman-woogo indicated the issue is not fixed yet.
Apr 18th 5:22pm
GetHuman-woogo indicated the issue is not fixed yet.
Apr 18th 5:23pm
GetHuman-woogo indicated the issue is not fixed yet.
Apr 18th 5:25pm
GetHuman-woogo indicated the issue is not fixed yet.
Apr 18th 5:25pm