My card was stolen and I no longer have it. Due to the stimulation check the irs sent t...

GetHuman4655776's customer service issue with Green Dot from April 2020

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman4655776's own words
My card was stolen and I no longer have it. Due to the stimulation check the irs sent the money to that card because it was on my **** tax form. I can not log into my account to request a new card as I don’t have the information from **** anymore. I can select forgot password because I don’t have the card on me. So I need to speak to a representative to simply just mail me a new card. But apparently They’ve been have technical difficulties for years now as many people are voicing this same concern.

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Green Dot

Customer service issue
Reported by GetHuman4655776
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 16140 others
0 customers following this

Timeline

GetHuman4655776 started working on this issue
Apr 16th 1:54pm

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