I am trying to activate my turbo debit card but when i get to verify my identity the bi...

GetHuman-kirtivey's Card Activation issue with Green Dot from April 2020

Help with my Green Dot issue
Before contacting them, items GetHuman-kirtivey may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-kirtivey's own words
I am trying to activate my turbo debit card but when i get to verify my identity the birthday is wrong. it is correct on turbo tax and the irs and my taxes, i have talked to everyone and called all the numbers and finally got to a person that looked it all up for me and said everything is correct. so it is y'all that have it wrong. can u plz tell me the birth date u have or let me tell yall the correct birth date to get this resolved? i have been trying to take care of this since this morning

GetHuman-kirtivey did not yet indicate what Green Dot should do to make this right.

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Green Dot

Card Activation issue
Reported by GetHuman-kirtivey
Apr 16th, 2020 - 6 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 15831 others
0 customers following this

Timeline

GetHuman-kirtivey started working on this issue
Apr 16th 2:26am
GetHuman-kirtivey shared this issue with friends on Facebook
Apr 16th 2:28am
GetHuman-kirtivey indicated the issue is not fixed yet.
Apr 16th 8:05am

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