Hello my name is Crystal Alvarado used to be Crystal Borrgeo. I filed my **** tax retur...

GetHuman4645995's customer service issue with Green Dot from April 2020

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The issue in GetHuman4645995's own words
Hello my name is Crystal Alvarado used to be Crystal Borrgeo. I filed my **** tax return with turbo tax I recived the card used it and discarded it not thinking I would be using it again. I now am finding out that tge stimulus checks will be deposited there if you gave that information for direct deposit. I can't reset my password because the card is unavailable and I have been trying for * weeks now to change my address but I keep getting told that my documents are invalid. Plewse he'll me here I am at a loss.

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Green Dot

Customer service issue
Reported by GetHuman4645995
Apr 15th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 14646 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman4645995 started working on this issue
Apr 15th, 2020 3:31pm
GetHuman4645995 indicated the issue is not fixed yet.
Apr 15th, 2020 8:27pm
GetHuman4645995 indicated the issue is not fixed yet.
Apr 15th, 2020 8:29pm
GetHuman4645995 indicated the issue is not fixed yet.
Apr 16th, 2020 3:42pm
GetHuman4645995 indicated the issue is not fixed yet.
Apr 16th, 2020 3:47pm

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