Hello to whomever it may concern,**I have several transactions that I would like to dis...

GetHuman-steenhui's customer service issue with Green Dot from March 2020

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The issue in GetHuman-steenhui's own words
Hello to whomever it may concern,**I have several transactions that I would like to dispute, and I press the? Dispute transaction link and it did not upload anything but a blank page. I spent two hours on hold waiting to talk to somebody to have had my call dropped in the process. I have about almost $*** worth I've transactions I would like to dispute. I have called companies behind these transactions and I have waited over a week to get monies back. The biggest one being $*** charge from Hertz rental car, the next one being a credit score company for $** and change and the last one being a $** transaction with cash app that has not come back on my card and that one was supposed to come back immediately but of course I did not get my money back. There has been several other transactions but I can never find a way to dispute these and I do not have time to spend hours waiting to talk to somebody. I am a nurse and with this Corona virus going around I think my time needs to be spent on my patients and clients and not spent on hold waiting to talk to somebody from my bank. By all means feel free to give me a call at *** - *** - ****. if I happen to not answer as I have explained before I am a nurse and much-needed during this crisis that is now global, please feel free to leave me a message with a number that I can call to get back to somebody within a decent amount of time. I'm sure you can tell by my tone in my email that I am beyond annoyed and I used to be a very big fan of Green Dot Bank but now I'm starting to wonder if maybe I made a bad decision with my finances. Please do get back to me ASAP as I have waited for over a week for almost $*** to reappear back on my account it's almost as bad as when the IRS decided to send me a letter to ask for me to verify myself and how I have waited for * months to get my tax return! So I can't stand saying that I'm broke when I'm really not and I'm just waiting for a company's or my bank to give me my money back! Please feel free to get back to me ASAP! I do hope to hear from you within the next day or I will continue to resolve my transactions that I'm trying to dispute but I will also be looking into other Banks to do my finances with as I'm sure you can understand. Thank you so ever kindly, Yvonne Steenhuis

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Green Dot

Customer service issue
Reported by GetHuman-steenhui
Mar 25th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 11044 others
0 customers following this

Timeline

GetHuman-steenhui started working on this issue
Mar 25th, 2020 2:35am
GetHuman-steenhui indicated the issue is not fixed yet.
Mar 25th, 2020 7:35am
GetHuman-steenhui indicated the issue is not fixed yet.
Mar 25th, 2020 7:35am

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