At a chase bank atm I tried to take out $***. The money was deducted from my account b...

GetHuman4479333's customer service issue with Green Dot from March 2020

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The issue in GetHuman4479333's own words
At a chase bank atm I tried to take out $***. The money was deducted from my account but tdd he atm never spit out any cash. I was tdd ed the ** days to resolve this issue. I was given a $*** provisional credit by green dot which was immediately reversed by u guys. When I called to find out why I was told by a green dot agent that when I received the provisional credit chase contacted u guys and admitted their mistake and said they will reimburse my the $*** and it will be deposited in my account on *********. Well big surprise it is *:**am on March **th and my account is still at $*. I have nothing but problems with this bank and nobody ever seems to know what to do I'm starting to think about there are rhesus monkeys on the other side of my laptop. I'm sick of this Mickey mouse bank. Just * time, * TIME I WOULD LIKE MY PROBLEM JUST RESOLVED!!!!!!!!! That's it. Is it so much to ask?, The last * digits of my debit card is ****

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Green Dot

Customer service issue
Reported by GetHuman4479333
Mar 17th, 2020 - 7 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 10417 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman4479333 started working on this issue
Mar 17th 12:39pm
GetHuman4479333 indicated the issue is not fixed yet.
Mar 18th 2:03pm

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