At a chase bank atm I tried to take out $***. The money was deducted from my account b...

GetHuman4479333's customer service issue with Green Dot from March 2020

Help with my Green Dot issue
First: share to improve GetHuman4479333's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4479333's own words
At a chase bank atm I tried to take out $***. The money was deducted from my account but tdd he atm never spit out any cash. I was tdd ed the ** days to resolve this issue. I was given a $*** provisional credit by green dot which was immediately reversed by u guys. When I called to find out why I was told by a green dot agent that when I received the provisional credit chase contacted u guys and admitted their mistake and said they will reimburse my the $*** and it will be deposited in my account on *********. Well big surprise it is *:**am on March **th and my account is still at $*. I have nothing but problems with this bank and nobody ever seems to know what to do I'm starting to think about there are rhesus monkeys on the other side of my laptop. I'm sick of this Mickey mouse bank. Just * time, * TIME I WOULD LIKE MY PROBLEM JUST RESOLVED!!!!!!!!! That's it. Is it so much to ask?, The last * digits of my debit card is ****

GetHuman4479333 did not yet indicate what Green Dot should do to make this right.

How GetHuman4479333 fixed the problem

We are waiting for GetHuman4479333 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman4479333
Mar 17th, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 10417 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman4479333 started working on this issue
Mar 17th, 2020 12:39pm
GetHuman4479333 indicated the issue is not fixed yet.
Mar 18th, 2020 2:03pm