We could not use our card last Friday. So Saturday you put a hold on it to send us a ne...

GetHuman-melanisu's Card Activation issue with Green Dot from February 2020

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Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-melanisu's own words
We could not use our card last Friday. So Saturday you put a hold on it to send us a new one. We had no access to any money. Thursday our cards finally came. I tried to register many times online and the phone number it just says sorry we are having technical difficulties. I called he went through it with me several times. Same every time. He says he is sending a ticket in. I am in tears. We need gas for work groceries. I mean it between the vault and what is showing we have over *** dollars and we can't touch a penny. For a week now. How are we supposed to live. You are keeping our money from us and it is not fair. We have had a card with you for ** years now. And I am almost done with you this is crazy. We need to talk to someone who wii help us NOW.

GetHuman-melanisu did not yet indicate what Green Dot should do to make this right.

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Green Dot

Card Activation issue
Reported by GetHuman-melanisu
Feb 20th, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 10038 others
0 customers following this

Timeline

GetHuman-melanisu started working on this issue
Feb 20th 5:08pm

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