My wife had lost her card a while back and requested a block on her account. * sets of...

GetHuman4076194's customer service issue with Green Dot from December 2019

Help with my Green Dot issue
First: share to improve GetHuman4076194's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4076194 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman4076194's own words
My wife had lost her card a while back and requested a block on her account. * sets of cards later and multiple attempts to activate and removing the block, we have had no success in removing the block and found, that the pin has been erased! Since there's no human to talk to, I am writing this in vane. I am requesting that we be allowed to reset the pin and have the block removed! If none of these are allowed to be done, we want a full refund of all monies and must be sent within * days of this notice of intent. Remember, you have five days to fix the issues, or refund all monies. If no action is taken, we will file a law suit with the city of Mesa AZ, Maricopa county and the state of Arizona. The changing from human interaction to an automated system, was a mistake! Bring the human element back!

GetHuman4076194 did not yet indicate what Green Dot should do to make this right.

How GetHuman4076194 fixed the problem

We are waiting for GetHuman4076194 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman4076194
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 13472 others
0 customers following this

Timeline

GetHuman4076194 started working on this issue
Dec 11th, 2019 2:39am