O was suppose to advocate two phone lines with Wing wireless they asked for payment inf...

GetHuman-pennygle's customer service issue with Green Dot from October 2019

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O was suppose to advocate two phone lines with Wing wireless they asked for payment info. Before adivication when they tried to advocate they told me my phones were blocked by my formal carrier I called them and was informed that our lines were not blocked they did not provide service o ask for a refund they said they could refund on blocks lines they owe me ***.** we are seniors and have no money to give away to scammers. *My name is Lillie Glenn phone ***.***.**** last * of card **** email *****@***.com *I called to green dot on Friday **.**.**** and told the representative what had happen I was told that it was pending and she would cancel my card to stop the process evidently it didn't work because they got their money and I'm very unhappy. Please help me get my money back because they didn't provide me with any service. Thanks Lillie Glenn

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Green Dot

Customer service issue
Reported by GetHuman-pennygle
Oct 28th, 2019 - 3 years ago
I have an issue with Green Dot too
Not resolved
Seen by 11 customers so far
Similar issue to 81615 others
0 customers following this
Items needed
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DOB
Last 4 of SSN

Timeline

GetHuman-pennygle started working on this issue
Oct 28th, 2019 3:22pm