I have bought a Green Dot Credit card so that I can buy a new Cell phone. I have been t...

GetHuman3795769's Card Activation issue with Green Dot from October 2019

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Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman3795769's own words
I have bought a Green Dot Credit card so that I can buy a new Cell phone. I have been through the process of signing up and now they say they will send me one in a few days. I HAVE one and I want to use it now. I have never had such a complicated time to activate a gift card. i usually just call a number and give the credit card number and that's it. Deed done. card activated Nothing else needed. But now I need a mobile phone number( I used my Sister's) and all this other info from by ssn to my birthday. This is ridiculous. And I STILL CANNOT USE MY CREDIT CARD. In case you have not figured it out I am totally fed up. I can't get my replacement phone because they will not accept my primary credit card because it is listed as a Commercial. It worked the last time. Now I buy a gift card to use to get my cell phone and I CAN'T GET THE CREDIT CARD ACTIVATED!!! In case you have not picked up on it, I am very upset. This is ludicrous. Please get this straightened out PLEASE.

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Green Dot

Card Activation issue
Reported by GetHuman3795769
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 81087 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman3795769 started working on this issue
Oct 19th, 2019 9:19pm