I have bought a Green Dot Credit card so that I can buy a new Cell phone. I have been t...

GetHuman3795769's Card Activation issue with Green Dot from October 2019

Help with my Green Dot issue
First: share to improve GetHuman3795769's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman3795769's own words
I have bought a Green Dot Credit card so that I can buy a new Cell phone. I have been through the process of signing up and now they say they will send me one in a few days. I HAVE one and I want to use it now. I have never had such a complicated time to activate a gift card. i usually just call a number and give the credit card number and that's it. Deed done. card activated Nothing else needed. But now I need a mobile phone number( I used my Sister's) and all this other info from by ssn to my birthday. This is ridiculous. And I STILL CANNOT USE MY CREDIT CARD. In case you have not figured it out I am totally fed up. I can't get my replacement phone because they will not accept my primary credit card because it is listed as a Commercial. It worked the last time. Now I buy a gift card to use to get my cell phone and I CAN'T GET THE CREDIT CARD ACTIVATED!!! In case you have not picked up on it, I am very upset. This is ludicrous. Please get this straightened out PLEASE.

GetHuman3795769 did not yet indicate what Green Dot should do to make this right.

How GetHuman3795769 fixed the problem

We are waiting for GetHuman3795769 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Card Activation issue
Reported by GetHuman3795769
Oct 19th, 2019 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 81087 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman3795769 started working on this issue
Oct 19th, 2019 9:19pm