Today I loaded *** dollars to my greendot debit card. It cost *.** to do so. Knowing it...

GetHuman-misssuc's customer service issue with Green Dot from October 2019

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The issue in GetHuman-misssuc's own words
Today I loaded *** dollars to my greendot debit card. It cost *.** to do so. Knowing it charges *.** a month I expected to have *** left for a phone bill. After my purchase I went to my online banking to see I was charge **.**. Not knowing why this happened I simply called and didnt het my issue resolved. I called back a second time and a third time where I was told there arent any supervisors that I could speak with. I explained to the lady as I explained to the Male customer service representative that I need my *.** re inverversed to me. I said I would wait to speak with a supervisor no matter the wait and the phone hing up. It's very unprofessional to hang up in a client face. And I dont appreciate this. While I'm simply trying to make my kids happy.

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Green Dot

Customer service issue
Reported by GetHuman-misssuc
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 80927 others
0 customers following this

Timeline

GetHuman-misssuc started working on this issue
Oct 16th, 2019 10:34pm