I need help with a transfer I did accidentally from my bank card to a GreenDot card that I used to have, please?

GetHuman3764208's customer service issue with Green Dot from October 2019

Help with my Green Dot issue
The issue in GetHuman3764208's own words
I was trying to transfer money into an account that I have but it accidentally went to a GreenDot card I used to have. ... Hi there my name is Kara Secher andI recently made a mistake accidentally by transferring money from my bank account to an old GreenDot card that I used to have. Now I don't have the card anymore and when I call customer service they can help me cuz I don't have the account and my Social Security won't work or my birthday? I need you to fix this and get it back into my account please. Would you be able to call me or email me and see if we can fix the issue please? Thank you I really appreciate it.
That I couldn't get you a customer service representative on the phone and I did this on the Friday of this past weekend. And I'm really frustrated that I can't get through to someone to talk to them about what's going on.
I want them to transfer the $*** back into my account please.
I was a customer about maybe three or four years ago.
I've tried emailing them and I've tried messengering them as well. I'm actually waiting for a response from them too.
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Green Dot

A GreenDot card I used to have.
Customer service issue
Reported by GetHuman3764208
Oct 14th, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 80776 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman3764208 started working on this issue
Oct 14th, 2019 6:32pm
GetHuman3764208 shared this issue with friends on Facebook
Oct 14th, 2019 6:47pm