Your customer service is fraudulent of the chain of command complaint, since July...

GetHuman3364266's Can't Access Funds issue with Green Dot from August 2019

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The issue in GetHuman3364266's own words
Your customer service is fraudulent of the chain of command complaint, since July **, ****. Spoken with Mr. C. foreigner accent speaking language sound from India country the time on phone were *:** p.m. he will not give me his last name to file an complaint of the chain of command. Request my pending transaction since ********* SallyBeatuy.com on my banking transaction did not response back to my checking account in five days. He tell me ******** to return my money. I already spoken Sally representive and the also stated my pending transaction should had return my funds. She ask for Green Dot fax number so they can release the hold of my funds. Green Dot customer service rep stated do not have fax numbers to wait ******** that is too long for my money for gas to the emergency room, co-pay and prescriptions. Today, call at *:** p.m. on ********* none supervisor call nor management return calls. Spoken to white women customer service states wait for return call for supervisor today. I never received call back nor my money return back to my checking account. My card is **** **** **** **** Constance McMiller cell phone ***-***-****. Return my call or email regarding this matter or I will report for thief of my money and consumer review and BBB.

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Green Dot

Can't Access Funds issue
Reported by GetHuman3364266
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 75212 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman3364266 started working on this issue
Aug 3rd, 2019 9:42pm
GetHuman3364266 indicated the issue is not fixed yet.
Aug 3rd, 2019 9:43pm
GetHuman3364266 indicated the issue is not fixed yet.
Aug 3rd, 2019 9:43pm
GetHuman3364266 indicated the issue is not fixed yet.
Aug 3rd, 2019 9:43pm
GetHuman3364266 indicated the issue is not fixed yet.
Aug 3rd, 2019 9:44pm
GetHuman3364266 indicated the issue is not fixed yet.
Aug 3rd, 2019 9:44pm