I put $***.** on a Walmart money card in cash at Walmart and been trying to get my card activated every since. I've talked to tech support and Walmart money card customer service numerous times and my card still don't work.

GetHuman3355256's Can't Access Funds issue with Green Dot from August 2019

Help with my Green Dot issue
First: share to improve GetHuman3355256's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3355256's own words
Activate my card so I can use it. ... I've been trying to activate my card since ******* which I added $***.** in cash onto my card at Walmart in Olympia,Wa. I tried calling and activating my card and doing it online through the Walmart money card app and without the app. I've tried activating it with my phone, a tablet and a desktop computer. I've talked to Walmart money card customer service representative people at least ** different times. I've talked to tech support people who had me screenshot pictures of what it says when I try to activate my card and they said it was going to be fixed that day which was over a week ago now. I've called and asked to talk to supervisors numerous times just to be transferred back to the beginning of the auto mated phone service. This is really frustrating and I don't understand why this issue is still not fixed. When I call they just keep telling me their computers are not communicating and call back in a few hours. Will someone PLEASE actually fix this issue for me. I'm calling greendot corporate office soon as they open hoping maybe they can fix this. My cellphone was shut off because of this and now I owe a late fee and a $** reconnection fee on top of the $** late fee plus my $*** phone bill. So I now owe my phone company $*** extra dollars and plus my phone has been shut off because of this.
My cellphone was shut off because of this and now I have a $** reactivation and a $** late fee on top of my $*** cellphone bill. For my cellphone that is now shut off. The ***-***-**** number which I originally gave when first trying to activate my card.
Activating my card so I can use the $***.** that has been on there for over two weeks now and honestly I feel I should have an extra $*** added to my card on top of the $***.** that is already on my card due to the fact that I now owe my cellphone company $*** on top of my $*** cellphone bill. So I now owe a total of $***.** and my phone is shut off now too all because of this situation.
I have bought several Walmart money cards in the past few years and have never had a problem with them till now.
I've tried just about everything to fix this and have spent hours and I mean literally hours on the phone trying to get this fixed not to mention all the emails I have sent to greendot info.corp.com
How GetHuman3355256 fixed the problem

We are waiting for GetHuman3355256 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Walmart money card
Can't Access Funds issue
Reported by GetHuman3355256
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 75049 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman3355256 started working on this issue
Aug 2nd, 2019 12:24pm
GetHuman3355256 indicated the issue is not fixed yet.
Aug 2nd, 2019 12:25pm
GetHuman3355256 indicated the issue is not fixed yet.
Aug 2nd, 2019 12:25pm
GetHuman3355256 indicated the issue is not fixed yet.
Aug 2nd, 2019 12:25pm
GetHuman3355256 indicated the issue is not fixed yet.
Aug 2nd, 2019 12:26pm
GetHuman3355256 indicated the issue is not fixed yet.
Aug 2nd, 2019 4:52pm
GetHuman3355256 indicated the issue is not fixed yet.
Aug 4th, 2019 2:20am
GetHuman3355256 indicated the issue is not fixed yet.
Aug 4th, 2019 2:20am