I purchased a Green Dot Moneypak card. Tried to enter it once then nothing. Called an...

GetHuman2956401's customer service issue with Green Dot from May 2019

Help with my Green Dot issue
The issue in GetHuman2956401's own words
Add money to my debit card ... I purchased a Green Dot Moneypak card. Tried to enter it once then nothing. Called and was told blocked for suspicious activity now my money is GONE! Someone at MONEYPAK took my money and I need it now!! Fraud department isn't even helping!!
They are stealing from tons on consumers and someone needs to stop them!!
I want my money back as they promised!!
I've called MoneyPak, Green Dot, Circle K,
How GetHuman2956401 fixed the problem
Not fixed but there isn’t a way to fix it. The number I called was NOT moneypak and therefore the person I spoke with scammed me and took all of it. Green Dot will NOT take any responsibility for this even tho since they DO NOT have a phone number for customer support for Moneypak fake ones are out there!! They need to either get a number for customer service or not sell the moneypak card at all anymore
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Green Dot

Moneypak
Customer service issue
Reported by GetHuman2956401
May 20th, 2019 - 2 years ago
Fixed
GetHuman2956401 shared how to fix
Seen by 14 customers so far
Similar issue to 65673 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman2956401 started working on this issue
May 20th, 2019 9:26pm
GetHuman2956401 shared this issue with others over email
May 20th, 2019 9:26pm
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 1:45am
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 1:46am
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 1:46am
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 1:46am
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 1:46am
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 1:46am
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 1:46am
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 1:49am
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 9:12pm
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 9:12pm
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 9:54pm
GetHuman2956401 indicated the issue is not fixed yet.
May 21st, 2019 9:54pm
GetHuman2956401 indicated the issue is not fixed yet.
May 22nd, 2019 2:29pm
GetHuman2956401 indicated the issue is not fixed yet.
May 23rd, 2019 5:51pm
GetHuman2956401 indicated the issue is not fixed yet.
May 23rd, 2019 5:51pm
GetHuman2956401 confirmed the issue is fixed. Hooray!
May 23rd, 2019 11:35pm