I entered my green dot card number correctly, my ssn correctly, my DOB correctly, and m...

GetHuman2955228's customer service issue with Green Dot from May 2019

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Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman2955228's own words
I entered my green dot card number correctly, my ssn correctly, my DOB correctly, and my zip code correctly, and Green Dot keeps saying my information is incorrect. I have tried to retrieve the information from their website, but keep getting told that my information is incorrect. I have tried phoning their *** customer service number and their *** corporate number, but cannot get to speak to a person, and keep getting the same response that my information is incorrect. How can I contact them?
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Green Dot

Customer service issue
Reported by GetHuman2955228
May 20th, 2019 - a mon ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 65628 others
0 customers following this
Timeline
GetHuman2955228 started working on this issue
May 20th 6:11pm
GetHuman2955228 indicated the issue is not fixed yet.
May 21st 4:17pm