Hello, this is Michelle Kaarlie. This year i had my taxes direct deposited through turb...

GetHuman-kaarmile's Can't Access Funds issue with Green Dot from May 2019

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The issue in GetHuman-kaarmile's own words
Hello, this is Michelle Kaarlie. This year i had my taxes direct deposited through turbo tax on to you card. I received the card only to find out you put it on my old oone that had been stolen from last year! Quickly I canceled and asked for it to be out on the new card. Then my new card went missing. Long story short you said you would cancel all cards to me and send me a paper check after I mailed proof of my identity. I did that * weeks ago!? Please tell me my money is Okay and there was a problem with the mail or it hasn't came yet. The most in format I'll n i have gotten from the Its is that they mailed it to you on March *th and if I didn't get my money that I had to take it up with you!? I was supposed to get ****.** minus the cost of the tax preparation which I believe was around **. Minus *x* dollar charges accrued by card replacements equaling around **. Plus tax and shipping and handling fees.*You can reach me at (***)***-****. Or email me at K*****@***.com. ,Current address *** fairview street *-** it used to be alt.**-** But it **-** now. Thank you cor you time in this manner. Hope to bear from you soon and you have a blessed day. Sincerly, M.kaarlie
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Green Dot

Can't Access Funds issue
Reported by GetHuman-kaarmile
May 9th, 2019 - 2 mons ago
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Seen by 2 customers so far
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GetHuman-kaarmile started working on this issue
May 9th 8:38am