My husband bought the Reload able Prepaid visa and used his info. On it so when I calle...

GetHuman2710957's customer service issue with Green Dot from April 2019

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The issue in GetHuman2710957's own words
I was trying to find out how much money was on it. Because I put just enough on it to pay my out of town lawyer. I didn't know the fees were there to be taken out when u buy it! So my husband went to put enough money on they wouldn't let him . So I don't know what to do to fix it,but surely it can't be that hard. It's your card. Thank you Donna squires ... My husband bought the Reload able Prepaid visa and used his info. On it so when I called the card I gave my last * digits of my S. S. *. Now I can't use the card so I need help. Thank you
I want my lawyer to get her money off this stupid card!
It should not matter how long I been using it. It should work like it says, not all this! My Lord gonna take act of God to get this fixed.
I've called till I know your so called customer service number by heart .I still got nothing but my balance
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Green Dot

Reloadable prepaid visa
Customer service issue
Reported by GetHuman2710957
Apr 9th, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 60227 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman2710957 started working on this issue
Apr 9th, 2019 6:46pm
GetHuman2710957 indicated the issue is not fixed yet.
Apr 9th, 2019 11:13pm
GetHuman2710957 indicated the issue is not fixed yet.
Apr 9th, 2019 11:15pm
GetHuman2710957 indicated the issue is not fixed yet.
Apr 9th, 2019 11:33pm
GetHuman2710957 indicated the issue is not fixed yet.
Apr 9th, 2019 11:34pm