I add money to account*check account balance. ... I opened and activated a green dot card, yet I am unable to use the card. Wal-Mart locations refer me to customer service. Customer service says the account is closed, acct ***** **** **** ****. Exp date is *****. Why was this closed and what happened to my money!!!!!*I do not use electronics much, and my attempts at online correspondence with green dot have been successful. If you cannot, or won't, straighten this mess out, please refund my initial deposits.
I feel like I'm getting the runaround. I'm wondering if this is a scam of s*me sort, although I do know others who use this service regularly.
I want to be able to use my card and access the account with no further problems. I also want an accounting of the withdrawals you have made from my account. I know there are monthly fees ... but $***.**!!!!.
I have had a card for at least * years, opened with $***.**. When I went to add money, I was told the account had been closed ... to reapply, which I did with a $***.** deposit.