I would not recommend greendot to anybody due to the fact and several complaints it is not a user friendly card and definitely not a legit company.

GetHuman2614912's customer service issue with Green Dot from March 2019

Help with my Green Dot issue
The issue in GetHuman2614912's own words
I bought one for my son and daughter so they were not carrying around cash and help with responsibilty for themselves. ... i had bought my teen age son and daughter a card put $*** on each for some reason my sons card was locked it has been for over a month the I.D. that i had sent is a school I.D. I am getting very aggrivated they keep telling me its not legible hes only just turned ** his name is clayton abbott last * of card number is **** and cvv*** i would appreciate if you could get his card unlocked thank you for your time any questions feel free to call me doug abbott at *** *** **** this has me very upset and frustrated.
they are turning thousands of parents like myself to other more legit companys that you can actually talk to a person to no it is a real institute.
I want my sons card unlocked so we can move on I will be doing more investigating before i just buy a card anymore.
i have been patient up until now but way beyond that now and I chose greendot over several other cards shame on me.
tried everything they are a B.S. company that needs looked at for scamming
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Green Dot

greendot prepaid card'
Customer service issue
Reported by GetHuman2614912
Mar 28th, 2019 - 24d ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 57915 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2614912 started working on this issue
Mar 28th 6:56am
GetHuman2614912 indicated the issue is not fixed yet.
Mar 28th 6:58am