How do I get my refund check on my moneypak that got stopped payment on because of susp...

GetHuman2593677's customer service issue with Green Dot from March 2019

Help with my Green Dot issue
The issue in GetHuman2593677's own words
How do I get my refund check on my moneypak that got stopped payment on because of suspicious activity. I was told by a rep on Thursday the **st that my refund check was sent out March ** and I should get it no later then March ** which was yesterday. Then today the **th I check the mail and still no check. I really need help with this!! It was my rent money I was loading on my card from the moneypak and my landlord is getting very impatient with me!! Please help me somebody!!
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Green Dot

Customer service issue
Reported by GetHuman2593677
Mar 27th, 2019 - a mon ago
I have an issue with Green Dot too
Fixed
Seen by 7 customers so far
Similar issue to 57610 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2593677 started working on this issue
Mar 27th 2:27am
GetHuman2593677 indicated the issue is not fixed yet.
Mar 27th 2:33am
GetHuman2593677 indicated the issue is not fixed yet.
Mar 30th 5:25am