I went to reload a AAA travelmoney card at Walmart. The service person said this card w...

GetHuman-ekrbse's customer service issue with Green Dot from March 2019

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The issue in GetHuman-ekrbse's own words
I went to reload a AAA travelmoney card at Walmart. The service person said this card was able to be reloaded. I requested *** dollars to be loaded and completed the transaction and received a receipt. The money was never loaded on my card. The card issuer(Meta bank) rejected the transaction. Because the card could not be reloaded that way. Went back to the Walmart store to request a refund but was told they could not refund the money because it was already sent through. Meta bank said they rejected it and was sent back to Green dot. How do I get my money refunded.
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Green Dot

Customer service issue
Reported by GetHuman-ekrbse
Mar 27th, 2019 - 24d ago
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GetHuman-ekrbse started working on this issue
Mar 27th 12:05am