I was never sent my TurboTax Green Dot card. I never received any text or email informi...

GetHuman-umoreaux's customer service issue with Green Dot from March 2019

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The issue in GetHuman-umoreaux's own words
I was never sent my TurboTax Green Dot card. I never received any text or email informing me when it was sent, which I signed up for. My TAX RETURN is sitting on a card that I was NEVER sent! Please help. I have called ever customer service number the internet and TurboTax has given me. Your automated phone line as a joke it gives you options of whether or not your car was lost or stolen or if it was never received when you hit two for never received and then proceeds to ask you to put in the card number that you never received somebody needs to change this.
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Green Dot

Customer service issue
Reported by GetHuman-umoreaux
Mar 26th, 2019 - 23d ago
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Seen by 3 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-umoreaux started working on this issue
Mar 26th 11:04pm