On March **th **** I went to a Rite Aid Pharmacy and did a $**.** cash transaction usin...

GetHuman-culverka's customer service issue with Green Dot from March 2019

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The issue in GetHuman-culverka's own words
I wanted to put cash onto my PayPal account using the PayPal app barcode scanner. ... On March **th **** I went to a Rite Aid Pharmacy and did a $**.** cash transaction using my PayPal mobile app store barcode scanner to put the $**.** cash onto my PayPal account. I still have not received this money. I've been calling and emailing PayPal about this issue. I've filed a claim, I emailed and uploaded the receipt to PayPal. I was finally told today that PayPal has given you greendot all this information on March **th and you green dot are responsible for this issue. I am trying to figure out how to get ahold of your customer service because I have not received any email from you or call or received the money. I want to know where my money went. I want this issue resolved immediately. It has now been over a week and this is boardline theift whether on your end or PayPal. Please contact me immediately via phone or email. Thankyou Katlyn Culver*Phone- ***-***-*****Email- *****@***.com
I never received my money on my PayPal account n it's been over a week now! I've talked to PayPal n PayPal cash agents multiple times about this and nothing has been done on their or your end. Where is my $**.**?!?
I want this resolved immediately! PayPal assured me they contacted you-greendot with all the information needed to resolve this. Please look into this issue
I've been contacting PayPal via phone n email multiple times. I've contacted ic*.gov and the Pennsylvania banking department.
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Green Dot

PayPal barcode scanner
Customer service issue
Reported by GetHuman-culverka
Mar 26th, 2019 - 2 years ago
Fixed
Seen by 24 customers so far
Similar issue to 57428 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-culverka started working on this issue
Mar 26th, 2019 4:06pm
GetHuman-culverka indicated the issue is not fixed yet.
Mar 26th, 2019 11:17pm

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