My refund was sent to Green Dot bank on March **th and received March **. I entered the...

GetHuman-jaynecin's customer service issue with Green Dot from March 2019

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The issue in GetHuman-jaynecin's own words
My refund was sent to Green Dot bank on March **th and received March **. I entered the wrong routing number for direct deposit. The IRS is saying Green Dot bank has received the funds and on IRS end it shows I choose a turbo card option when I did not. I choose direct deposit and still haven't received anything. IRS said to notify Green Dot Bank and tell them info was wrong to mail the check to the address on file
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Green Dot

Customer service issue
Reported by GetHuman-jaynecin
Mar 26th, 2019 - 24d ago
I have an issue with Green Dot too
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Seen by 8 customers so far
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GetHuman-jaynecin started working on this issue
Mar 26th 2:45pm