This issue is absolutely not fixed!!!!

GetHuman2593677's customer service issue with Green Dot from March 2019

Help with my Green Dot issue
The issue in GetHuman2593677's own words
Take the funds from the moneypak and transfer them to my rushcard then I can pay my rent. I haven't paid it yet because that's what this whole process was for, me to transfer it to pay my rent. Needed to get the funds on my rushcard somehow because I have it automatically deducted from that card. Can I please get some help because this is pretty urgent cuz all *$&*$& aside if I don't take care of this stat I will be out on the streets. Please moneypak do the right thing and give me my money back!! I have done everything I was instructed to since this whole process has started and it seems like I'm just getting the run around!! ... I spoke with a moneypak representative on Thursday March **, **** and was told my refund check was sent out on March **, ****. He told me it would be here by Saturday or Monday and now it's Monday and still no refund check. Can somebody please help me find out the status of my refund check please!! The $*** was for my rent and my landlord is getting a lil impatient with me. I please need some help!! Thanks!!
I said it all above this text!!
I just want my refund back asap please. Especially since I was told by a rep that it was mailed to me on March **!
I have been with rushcard for a year or so and have a couple other green Dot prepaid cards. Never had any problems till this.
No because I thought it was on it's way like I was told.
I have an issue with Green Dot too
How GetHuman2593677 fixed the problem
We are waiting for GetHuman2593677 to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Green Dot

Green Dot Moneypak
Customer service issue
Reported by GetHuman2593677
Mar 26th, 2019 - 25d ago
I have an issue with Green Dot too
Fixed
Seen by 23 customers so far
Similar issue to 57344 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman2593677 started working on this issue
Mar 26th 12:57am
GetHuman2593677 indicated the issue is not fixed yet.
Mar 26th 12:58am