This issue is absolutely not fixed!!!!

GetHuman2593677's customer service issue with Green Dot from March 2019

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The issue in GetHuman2593677's own words
Take the funds from the moneypak and transfer them to my rushcard then I can pay my rent. I haven't paid it yet because that's what this whole process was for, me to transfer it to pay my rent. Needed to get the funds on my rushcard somehow because I have it automatically deducted from that card. Can I please get some help because this is pretty urgent cuz all *$&*$& aside if I don't take care... ... I spoke with a moneypak representative on Thursday March **, **** and was told my refund check was sent out on March **, ****. He told me it would be here by Saturday or Monday and now it's Monday and still no refund check. Can somebody please help me find out the status of my refund check please!! The $*** was for my rent and my landlord is getting a lil impatient with me. I please need some help!! Thanks!!
I said it all above this text!!
I just want my refund back asap please. Especially since I was told by a rep that it was mailed to me on March **!
I have been with rushcard for a year or so and have a couple other green Dot prepaid cards. Never had any problems till this.
No because I thought it was on it's way like I was told.
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Green Dot

Green Dot Moneypak
Customer service issue
Reported by GetHuman2593677
Mar 26th, 2019 - 4 years ago
Seen by 86 customers so far
Similar issue to 57344 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman2593677 started working on this issue
Mar 26th, 2019 12:57am
GetHuman2593677 indicated the issue is not fixed yet.
Mar 26th, 2019 12:58am

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